PI2026 pilot inspections: Early learning about effective probation practice
As part of the development of our next Probation Inspection methodology (PI2026), we undertook pilot inspections in Devon and Torbay, Ealing and Hillingdon, and Newcastle. While the primary purpose was to test and refine our new inspection methodology, the pilots also provided an opportunity to identify examples of effective practice in casework across a range of settings. We are grateful to staff in the pilot areas for their openness and constructive engagement throughout this work. Their contribution has helped shape the development of PI2026 and provided valuable learning.
Across all three pilot areas, inspectors identified probation practitioners who understood people in the context of their lives and responded to changing circumstances. We saw practitioners recognising emerging risks, reviewing assessments dynamically and adapting plans when new information became available. In one case, a practitioner responded quickly to increased concerns by working jointly with police and children’s services and taking action to protect others. In another, staff coordinated a multi-agency response to a rapid deterioration in mental health, helping to secure appropriate treatment while managing associated risks.
Partnership working was central to positive outcomes. Effective practice included close collaboration with police, children’s services, mental health teams, substance misuse services, safeguarding teams and specialist projects. Where information-sharing was treated as a vital part of keeping people safe and supporting progress rather than an administrative process, practice was stronger. In the most effective cases, practitioners showed professional curiosity and brought agencies together when concerns emerged, using specialist expertise to inform decision-making.
The pilots also highlighted the importance of personalised work that builds on strengths. We found examples of practitioners helping people access housing, healthcare, employment, language support and community networks, while tailoring supervision to individual needs and circumstances. Effective practice recognised that stable accommodation, positive relationships, health support and a sense of belonging can all create foundations for lasting change.
These findings reflect the direction of the new standards. They emphasise assessing, planning and delivery that is personalised, responsive, strengths-based and collaborative, with equal attention given to achieving change and keeping people safe. As we continue to develop PI2026, these early findings demonstrate how the strongest casework reflected the expectations set out in our standards.