Martin Jones’ keynote speech for StandOut

“I am delighted to be here for this event and would like to start by congratulating and thanking you for the brilliant work you are doing.

Your work is making a difference every day for people preparing for release and ensuring they have a better chance of succeeding when they reach the community.

This success means better outcomes for people on release, their families and their communities and it is in all of our interests to ensure more people are supported to succeed.

I was appointed Chief Inspector of Probation in the Spring of 2024, having now spent well over three decades working in justice – including latterly time in charge of the Parole Board.

Much public and political attention is focused on prison. I would argue too much.

Traditionally public discourse has focused on whether prison sentences are long enough and the size of our prison population.

But too little attention is focused on the community. How do we avoid sending people to prison and break destructive cycles of reoffending? How do we better prepare people for release?

The numbers are stark: According to the last published figures:

• 87,342 people in prison
• 248,568 people on caseload of probation (70 per cent of whom are in the community)
• 56,923 releases in last twelve months as early release schemes and changes to fix term recall have started to impact.
• 48,327 recalls in latest period.

In essence there is massive change moving pressure from our overstretched prisons to our equally overstretched probation service – where we have too few staff, with too little experience, managing too many cases.

As Chief Inspector it is important I maintain a critical eye on the problems facing the service.

I am pleased that the Government is investing more in probation – and there have been some successes. But it needs care and attention. I might even say TLC.

The service still bears the scars of change over the last 10-12 years.

According to the Public Accounts Committee the service has a staffing gap of c 25 per cent, we have a workforce that has lost too many experienced staff, and new probation staff often have a full or excessive caseload far too soon.

There is a sense that some probation “craft” has been lost.

Does the service understand enough about the people they are working with? Do they understand their lives, their problems, their worries, their needs, their risks? Our inspections tell us they do not.

There are problems with information exchange and there is, in my assessment, an excessive fear of SFOs – but despite this fear, there is a shortfall in the quality of work taking place on public protection.

It is against that difficult backdrop that the sentencing review brings further changes. In essence more people will be dealt with in the community.

How well prepared is it for that change?

Huge efforts are being made to ensure the service is as well prepared as it can be and there have been some improvements in recruitment and retention rates. 

There have been changes to reduce workload, so the resources better match the demand, and new initiatives – such as justice transcribe – are freeing up probation officers to spend more of their time with people on probation rather than form filling and stuck behind computer screens.

However, more is still needed – that is why I am delighted to be here today.

In reality, we need to better harness the expertise, innovation and resources within the third sector to ensure we provide better support and services for people.

We know that most people in prison have huge unmet need that contributes to reoffending and poor outcomes. Working with organisations like Stand Out we can surely better prepare people for their release from custody.

It has always been true that if we have the right plan, we massively increase success rates.

• Support with substance misuse and mental health.
• Somewhere to live
• Something worthwhile to do.
• Support in the community – (family/friends/a mentor) someone who wants you to succeed…

Unless we get that right we see predictable failure.

• Recall because of a lack of support with problems.
• Reoffending because we have not tackled the underlying causes.
• Harm to the community and to people on probation because people are not safeguarded.

I do however see a pathway to improvement.

Despite the pressure facing probation, I still see professionals who want to do a good job. I see so much determination (maybe with some frustration) in the third sector to achieve better outcomes.  And I am seeing signs that probation performance is improving. Public protection scores are up in every reinspected region. Desistance and engagement scores are better.

But the gap in delivery? That is now the task.

Can we free probation up to deliver better results, with greater local autonomy and accountability, and better join up?

How do we build to deliver this at a greater scale. Surely the answer must be for a continued realignment and investment in community provision and support.

If we can do that, we can – perhaps achieve a virtuous circle – less failure in the community, lower reoffending rates, fewer victims, safer communities.

That must surely be a driving ambition of the next steps of reform.”